Privacy Policy

Who we are?

Our website address is: https://www.mymakbuddy.in and we are part of My Mak Buddy

What we collect and store?

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to show you products you’ve recently viewed to tailor what should be shown which might be of your interest.
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping as set up by vendors.
  • Shipping address: we’ll ask you to enter this so that vendors, for instance, estimate shipping before you place an order and send you the order
  • When you search for stores near your you, we will collect your location to show stores near you.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from My Mak Buddy E Market, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details/UPI ID and account information for processing payment for delivery, pickup or shipping. This information will be shared with the vendors for the following purposes:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account on My Mak Buddy E Market
  • Comply with any legal obligations we have, such as calculation of taxes
  • Improve our store offerings from vendors
  • Send you marketing messages

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. We will store order information indefinitely for tax and accounting purposes only should you request us to delete your personal information. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to assist us in spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website for any reason (vendor upload or for support), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. My Mak Buddy will not be responsible for loosing of your location details if you upload images embedded with location data.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish a comment or an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site (including its subdomains and its directories) may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with?

We share information with third parties who help us provide our orders and store services to you. They are:

Payments

Shipping : Please refer to the policy of the vendor on the vendor page for details of courier services used by the vendor. Please enquire the same from the vendor if not available before proceeding with any purchase.

Password Reset : If you request a password reset, your IP address will be included in the reset email. We do not share your data with anyone. It remains with My Mak Buddy.

In case of changing hands of Company you will be notified before the transfer. In no case your information will be transferred out of My Mak Buddy.

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is to recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information provided in the user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit information of users on request.

If you are a vendor, My Mak Buddy has full rights to change any erroneous or misleading item or info posted by you for selling.

What rights you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Easy Social Share Plugin

This plugin is used for sharing of store page with customers or others users of My Mak Buddy.

Where we send your data?

Visitor comments will be checked through an automated spam detection service to avoid any spam.

Who on our team has access to your information?

Members of our team have access to the information you provide us. Both Administrators and Shop Managers (including the staff as assigned by shop manager) can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, delivered or shipped and pick up details
  • Customer information like your name, email address, payment details, billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you and vendors.

 

 

Your Consent

 

By using our site or app, you consent to our privacy policy (including app privacy policy for app users).

 

 

Contact Us

 

If you have questions or comments about this Privacy Policy, please contact us using the details on contact us.

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Important Note About Payment


We accept Online and Offline payment. All vendors/sellers are suppose to accept payment online as well as offline.

Click Here to report if online payment is refused.

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