Shipping Policy Basics

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This article contains basics of Shipping Policy. You can skip this tutorial, if you are clear about shipping policy.

Shipping Policy helps in understanding info around shipping to customers.
A good Shipping Policy helps in establishing loyal customers.

What Is Shipping Policy?

A shipping policy is a concise document or webpage that outlines important information around shipping when an order is placed online.


It includes details on shipping costsshipping methodsdelivery times etc.



What Should Be The Content Of Shipping Policy?

Shipping Policy should be clear, accurate and easy to understand.


Additional informational like a returns, refund, cancellation and exchange policy should be included.


It will create a comprehensive resource for customers before they purchase



Why Shipping Policy Is Required?

Shipping Policy informs the following : –


  • When to expect the delivery
  • Helps answer shipping-related questions
  • Allows you to take a proactive approach to any shipping issues that may arise
A good Shipping Policy will always keep you protected as a Vendor/Seller.

Why Delivery/Pickup Times Are Important?

Every shopper are expecting fast delivery. With these high expectations, it’s worth setting expectations with your customers on realistic delivery times.


Along with displaying shipping options, you must consider including shipping in how many days.




You can always customise delivery details based on your convenience. They are : –


  • Store Pickup
  • Home Delivery
  • Free Delivery
  • Chargeable Delivery
  • Shipping
  • Pin Based Delivery (including restriction to specific Pin Code)
  • Zone Based Delivery
  • Country Based Delivery
  • Class Based Delivery Charge

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