Model Shipping Policy

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This article contains demo of a model Shipping Policy which you can refer while making your store’s shipping policy.

You can copy and use the model Shipping Policy on this article.
Make changes based on you model of delivering order to your customer.

Recommended Shipping Structure


Just replace [Your Store] with your store’s name.

[Your Store] has the following shipping options.

  • Free Delivery – On Orders Above [Rs XXX] – Delivery in [X] days
  • Speed Post – Chargeable [Rs XX] – Delivery in [X] days
  • Store Pickup – No Charge – Processing Time [X] hours – Pickup available during store open hours
  • Home Delivery – Chargeable [Rs XX] – Delivery in [X] days or [X] hours
  • Local Delivery – Chargeable [Rs XX] – Delivery in [X] days or [X] hours if ordered before [xxxx hours of the day]

Shipping Restriction

[Your Store] currently do not ship to [X, Y, Z State] and [P, Q, R Country].


If you have any further questions, please don’t hesitate to contact at [email protected] and tel:+0123456789.

Missing/Lost Package

Missing 0R Lost Package


You are requested to report immediately if your package is lost or missing.


[Your Store] will make all out effort to trace your package. In event of tracing not possible, [Your Store] will refund the amount you paid for your order.


If you have any further questions, please don’t hesitate to contact us at [email protected] and tel:+0123456789.

International Shipping

We offer international shipping to the following countries: [list of countries].


If relevant you can also include countries you don’t ship to: At this time, we do not ship to [list of countries].


If you’re using MMB’s shipping calculation: Shipping charges for your order will be calculated and displayed at checkout. Read more here.


International Shipping


If you offer multiple international shipping options, you can list them as well.


You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.


Shipping option——-Estimated delivery time——-Price

Option 1—————X to X business days———–₹ YZ

Option 2—————X to X business days———–₹ YZ

Option 3—————X to X business days———–₹ YZ


Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.


[Your Shop] is not responsible for these charges if they are applied and are your responsibility.

Return Policy

Return Policy


We accept returns up to [X] days after delivery, if the item is unused and in its original condition.


In the event that your order arrives damaged in any way, please email us as soon as possible at [[email protected]] with your order number and a photo of the item’s condition.


We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


If you have any further questions, please don’t hesitate to contact us at [[email protected]].

Cancellation Policy

[Your Shop] accept order cancellation with full refund before any order is despatched [or out for home delivery].


For cancellation after despatch of an order you are liable to pay for the shipping. The same will be adjusted while making refund.


If you have any further questions, please don’t hesitate to contact us at [email protected] and tel:+0123456789.

Exchange Policy

Exchange Policy


[Your Store] accepts exchange of orders if found broken or ordered erroneously if reported within [X] days of delivery. Shipping cost for exchange for erroneous order will be borne by you.

Refund Policy

Refund Policy


We will refund the full order amount minus the shipping costs for the return on acceptance of return.


Refund will take 3-14 working days for reflecting in your account.


If you have any further questions, please don’t hesitate to contact us at [[email protected]] and [tel:+0123456789].


It’s always a wise decision to spend some time to make a good Shipping Policy.


My Make Buddy is not responsible for any lapses if you copy the above policy and you are entangled in any legal complication.


You are responsible for making your store’s Shipping Policy.


Thank you for reading.

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